The Only Order Management System, You’ll Ever Need!
With HUB, every single order from every platform is delivered right to your point-of-sale. Whether you’re using Zomato, Swiggy, FoodPanda, Scootsy or your own ordering app, we’ve got you covered.
About
UrbanPiper is one stop solution for all restaurants! We power online ordering websites, mobile apps and integration with the food aggregators like Zomato, Swiggy, Foodpanda & UberEats to help you manage online orders on a single platform. We also power loyalty programs which can help boost your business.
Operational excellence, guaranteed
Simple yet extremely powerful features allow you to streamline your order management system to save your staff’s time and your money.

Real-Time Order Relay
- Never miss a single order. With our real-time order relay functionality, every order from all of your online channels land directly in your restaurant POS system. No manual intervention required. Simple as that.
- Streamline your order processing workflow. Say no to multiple tablets and dashboards, switch to our single-window solution. Desktop or Mobile — we have you covered.
Integrated Catalog Management
- Control your menu real-time across every platform using a single dashboard. Add or remove items, create aggregator-specific pricing and control inventory without ever leaving the UrbanPiper CRM.
- Manage Zomato offers, discounts, treats and BOGOs on the fly. Respond instantly to changing customer demands and stay a step ahead of your competition.

Centralized Inventory Management
- Instantly respond to stock changes. Stock-in and out across all your stores and platforms in a few clicks using bulk processing.
- Gain granular control over your inventory management. Control stock at item, store and channel levels ensuring a smooth ordering experience for your customers.
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We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.