Review Express allows businesses to send bulk emails to guests asking them to write reviews, which are then published on TripAdvisor. With Review Express, hotels can create and send professional-looking e-mails that encourage their guests to write reviews on their properties. These e-mails can be customized with their hotels’ branding. The dashboard provides in-depth analysis and tracking capabilities to help users fully optimize their campaigns.
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We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.