TravelClick offers innovative, cloud-based and data-driven solutions that help hotels around the world to maximize revenue. More than 50,000 hotels are driving better business decisions to know, acquire, convert and retain guests through our interconnected suite of solutions – Business Intelligence, Reservations & Booking Engine, Media, Web & Video and Guest Management. Hotels also benefit from leveraging our more than 600 travel-focused partnerships.
TravelClick operates in 176 countries with local experts in 39 countries. The company’s 14 offices span the globe: New York, Atlanta, Barcelona, Bucharest, Chicago, Dubai, Hong Kong, Melbourne, Myrtle Beach, Orlando, Ottawa, Paris, Shanghai and Singapore. With our worldwide presence, we have a deep understanding of local markets along with a global perspective that drives optimum results for the hotels we serve.
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We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.