Leverage your guest reviews and ratings and align them with your Hotel’s KPIs and departments. With review intelligence you can,
Track all reviews & social mentions
Respond to reviews
Strategizing & grow review generation across channels
Increase bookings and ROI
Decode customer sentiments
Track performance scores
Single screen MIS for Senior management. Offline reports also available for enterprise customers.
Rating & Score are compiled from reviews in over 124 sources and 30 languages.
Real time data with API access to key content partners
Department & KPI scores that focuses on strengths & areas of improvement of hotel.
Real time access to all reviews.
Reviews collected from 124 sources and 30 international languages
Reply directly to the review source from a single point.
View original and translated reviews for reviews in foreign languages.
Understand customer sentiments.
KPI & DEPARTMENT
Department Score that are customized as per each hotel’s requirement.
Trends and analysis of 18 important Key Performance Indicators of the hotel.
Identify KPIs and improve ROI.
Build quality governance and accountability with milestones.
Compare up to 3 competitors
Check how you measure up to your competition at the minutest level
Get department and KPI level data of competitors.
Set Goals and Milestones and beat your competitors.
Just fill the below form and our sales executive will get back to you shortly with the pricing details.
We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.