Guestfolio helps hoteliers to tailor their guest experience and digital marketing solutions to meet competitive marketplace demands and drive profitable revenue growth.
Guestfolio allows hoteliers to engage with their guests and own the conversation throughout their travel journey. It helps hotel convert unknown guests to brand advocates that trust the hotel’s brand and promote the hotel. Additionally, it assists hotels in investing their marketing budget in the right place to drive brand loyalty,
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We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.