A single, intelligent CRM interface for all your hotels
Whether you have one or fifty establishments, equipped with one or more property management systems, Experience Hotel CRM consolidates your guest data into one golden profile so you can effectively engage these guests throughout the entire travel journey from “thank you for staying” to “welcome back”. It’s time to change the channel – choose Experience.
Automated synchronization of your IDS data!
Consolidate your guest data and manage every digital touch point with your guests throughout the entire travel journey.
“At Paris Inn, we ensure the customer experience is at the heart of all our strategic decisions. Experience solution is, in our opinion, the ideal CRM tool for responding to the challenges of customising our offer and the necessary flexibility inherent in it.”
– Paris Inn Group (30 hotels)
“We were looking for a digital solution to improve customer experience in our hotels. We found exactly the tool we wanted with Experience Hotel, and much more.”
– Emeraude Hotels Group (12 hotels)
“This CRM enables us to genuinely track our customers throughout their stay. We can now ensure that 100% of customer databases are filled in properly and that everyone enjoys a personalised, quality stay.”
– CPH (14 hotels)
“The future is clearly about transforming my OTA clientele into direct loyal customers. This is what Experience enables me to achieve day on day.”
– Concortel Hotel
For pricing please fill the below form. Our sales executive will revert back shortly.
We provide 24/7 technical support to customers through our Technical Support Centre. Hoteliers using our Hotel ERP can log into the Self Service Portal to expedite the resolution process. Thus, we allow them to log into IDS Next internal CRM where they can monitor and comment on their existing and past cases.